Frequently Asked Questions
Everything you need to know about Creekside Cigar fashion.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their premium apparel sooner.
Do you offer international shipping?
Yes, we ship our collections worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on customs processing.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments sustainably produced?
At Creekside Cigar, we prioritize quality and ethical manufacturing. We partner with suppliers who adhere to strict fair labor standards and utilize high-quality, durable materials designed to last.